Those who have purchased tickets for the canceled 2020 Land Rover Kentucky Three-Day Event will have received an email from Equestrian Events, Inc. today outlining their refund options.
From EEI:
Thank you for supporting the Land Rover Kentucky Three-Day Event and the Kentucky CSI3* Invitational Grand Prix, which have, unfortunately, been cancelled due to COVID-19. As a non-profit, Equestrian Events, Inc. (EEI), organizer of these events, has relied on fan support since 1978, and that support will be even more vital in the years to come due to this unprecedented cancellation.
In light of the cancellation, ticket purchasers for the Land Rover Kentucky Three-Day Event and the Kentucky CSI3* Invitational Grand Prix have the following two refund options.
Option 1: Full Refund
Option 2: Rollover your 2020 ticket purchase to the 2021 Event (dates: April 22-25). Those who elect to rollover their 2020 purchase will be able to retain their same seat selection for 2021.
For those that elect a full refund: Refunds will be issued beginning in April and will continue through July, on the 15th of each month. We will begin with those who purchased tickets first. This schedule is necessary for EEI to mitigate the financial hardship this has created for our organization. However, we recognize that COVID-19 has also created a hardship on you. Therefore, if the above schedule creates additional challenges for you and your family, please reach out to our office directly by emailing [email protected].
You can begin your refund process here. Please note: Your order number and the name the tickets were purchased under is listed below. You will need these to finalize your refund options.
On behalf of the eventing community, we extend our support and sympathy for EEI and the full LRK3DE team, as well as event organizers and venues everywhere, during this difficult time — they are in no easy position and the financial impact of these cancellations cannot be overstated.
EEI in particular is a non-profit that, for 42 years, has prided itself on reinvesting any proceeds from their events into improving LRK3DE or by making donations to local and regional charities. Our community’s continued support of EEI in 2020 and beyond will be even more vital in the years to come due to this unprecedented cancellation. If you would like to make a donation to EEI, your kindness would be greatly appreciated — some options are available here.
Go Eventing.
